Privacy policy

Last updated : 29/01/2026

1. Introduction

IVT Sarl places great importance on the protection of your personal data and the respect of your privacy.
This privacy policy explains how [company] (hereinafter "we" or the "company") processes personal data collected via https://ivtsarl.lu (hereinafter the "site"), in accordance with the General Data Protection Regulation (GDPR) and Luxembourg law.

2. Data controller

The data controller for personal data collected via the website is:
IVT Sarl, reachable at the following email address: ul.tp@tvi

3. Personal data collected

We collect the data you voluntarily provide via the website forms ( in particular name, contact details and information relating to your vehicle ), as well as certain technical data during your browsing ( IP address, cookies, connection and browsing data ).
This data is used exclusively to respond to your requests, ensure the proper functioning of the website and improve its use, and may be transmitted to technical service providers where necessary for these purposes.
This data may also be stored in an internal tool in order to ensure the follow-up and management of requests.

4. Purposes of processing

The personal data collected is used to respond to user requests, manage customer relations, ensure the proper functioning and improvement of the website, and comply with applicable legal obligations.
Subject to your consent, your data may also be used to send marketing communications or information relating to the garage’s services by email.

5. Legal basis for processing

The processing of personal data carried out via this website is based, depending on the case, on the performance of a pre-contractual or contractual request, the legitimate interest of the garage, user consent ( in particular for non-essential cookies ), or compliance with legal obligations.
The sending of marketing communications is based on the user’s consent, which may be withdrawn at any time.

6. Cookies and trackers

This website uses strictly necessary cookies for its operation and, subject to your consent, analytics, performance and social media sharing cookies.
You may accept or refuse non-essential cookies via the cookie banner displayed during your first visit or at any time through your browser settings.

7. Sharing of personal data

Your personal data may be transmitted to technical service providers and subcontractors acting on behalf of the garage, in particular for website hosting, form management, appointment booking, audience analysis or protection against abuse, as well as to competent authorities where required by law.
These service providers act only on the instructions of the garage and are contractually bound to ensure the confidentiality and security of the data.
Your data is neither sold nor rented to third parties.
Certain technical data related to proof of processing may be hosted by a technical service provider acting on behalf of the garage.
In the context of sending communications, your data may be processed by an emailing service provider acting as a subcontractor on behalf of the garage.

8. Data retention

Personal data is retained for a period not exceeding what is necessary for the purposes for which it was collected, then deleted or anonymised, in accordance with applicable legal obligations.

9. Data security

We implement appropriate technical and organisational measures to ensure the security and confidentiality of the personal data processed. Our service providers are subject to confidentiality obligations.

10. Your rights

In accordance with the General Data Protection Regulation ( GDPR ), you have the right of access, rectification, erasure, restriction, objection and portability of your personal data.
You may exercise these rights at any time by contacting us at the following email address: ul.tp@tvi
You also have the right to withdraw your consent at any time.
You can object to receiving marketing communications at any time by using the unsubscribe link in each email or by contacting us directly.
If you believe your rights have not been respected, you can file a complaint with the National Commission for Data Protection (CNPD) : https://cnpd.public.lu

11. Transfers of data outside the European Union

Certain services used on this website ( Google Analytics - GA4, Google Maps, Google reCAPTCHA ), may result in the transfer of personal data to countries outside the European Union, in particular to the United States.
These transfers are governed by appropriate safeguards, including the standard contractual clauses ( SCC ) adopted by the European Commission, in accordance with Article 46 of the GDPR.
These services are used only after your consent has been obtained where required.
For more information:
• Google: https://policies.google.com/privacy

12. Changes to this policy

We reserve the right to modify this policy at any time.
The date of the last update is indicated at the top of this page. The online version shall prevail.

13. Contact

For any questions regarding this policy or the processing of your data:
IVT Sarl
Registered office : 56, rue de Cessange, L-1320 Luxembourg
Email : ul.tp@tvi
Telephone : (+352) 26 19 04 20